FREQUENTLY ASKED QUESTIONS
What if I have a question?
Any query about an item, an order or a topic not addressed in this site, please use our contact form.
How do I place an order?
When you have found your desired item, simply click the "Add To Cart" button, clicking on it will place the item in your shopping cart. When you have finished adding the ones you love, click the "Checkout" button and follow the directions for completing your order.
Where can I USE the Coupon Code?
At the Checkout page, right below the added items there is a blank box named "Enter Coupon".
How do I exchange or return an item?
To exchange or return an order, please read our return policy.
What if my ITEM arrives damaged?
In the unlikely situation that a item arrives damaged, please email us and we'll be pleased to help you.
How long does it take for my order to be delivered?
•For orders inside the Dominican Republic it takes from 2 to 4 business days.
•International orders takes from 2 to 18 business days, that depends on the shipping method chosen.
•For more detailed information please read our shipping info.
•International orders takes from 2 to 18 business days, that depends on the shipping method chosen.
•For more detailed information please read our shipping info.
Is your website secure?
Yes!
All pages are protected by a Secure Socket Layer (SSL) to encrypt the data. We do not sell or give out your personal information to other parties.
All pages are protected by a Secure Socket Layer (SSL) to encrypt the data. We do not sell or give out your personal information to other parties.
What payment methods do you accept?
Any Visa, MasterCard, American Express or Discover card. We also accept payments via PayPal.
For more information please visit how to pay.
For more information please visit how to pay.
How Can i be in the newsletter list?
Register your email in the list by clicking on this link ♥︎
